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Controlled Climate Systems, Inc.

Service Dispatcher / Administrative Management Trainee

$24 - $25/hour starting pay + Benefits | Full-Time | In-Person | Canonsburg, PA

Start in Dispatch. Learn the Business. Grow Into Management.

Controlled Climate Systems, Inc. is hiring a Service Dispatcher to support our commercial HVAC service operations and grow into a broader administrative management role over time.

This is not intended to be a dispatcher position forever. You'll start by learning the day-to-day operation from the ground up -- coordinating technicians, communicating with customers, assisting with billing, and helping us recruit service technicians. As you become confident in our systems and prove you can take ownership, the role will expand into greater administrative and management responsibility.

We're looking for someone sharp, organized, highly trainable, and ambitious. You do not need to know everything on day one. You do need to learn quickly, communicate well, follow through, and want to build a career rather than simply hold a job.

About Controlled Climate Systems

We've been serving Western Pennsylvania since 1971, delivering commercial and industrial HVAC service, maintenance, and installation. Still family-owned and based in Canonsburg, our reputation is built on integrity, quality work, and a team that supports each other.

At CCS, the office supports the field. Our dispatch and administrative team plays a critical role in keeping technicians productive, customers informed, and the service department running smoothly.

What You'll Do

Dispatch and coordinate commercial HVAC service technicians throughout the day
Communicate with customers regarding service calls, scheduling, updates, and follow-up
Help prioritize incoming service requests and make adjustments as schedules change
Maintain accurate customer, technician, job, and service information
Assist with billing, invoicing, paperwork, and administrative follow-through
Track open service calls and make sure outstanding items are completed
Coordinate information between technicians, customers, vendors, and management
Help maintain service agreements, job records, and internal documentation
Assist with recruiting and hiring service technicians as you become familiar with the department
Support onboarding and administrative coordination for new hires
Learn our CRM, dispatch, accounting, and service-management systems
Take on additional administrative responsibilities as your knowledge and capabilities grow
Gradually develop toward a broader service administration and management position

What We're Looking For

Smart, organized, and able to learn quickly
Strong communication and customer-service skills
Comfortable working in a fast-moving environment where priorities can change throughout the day
Able to stay calm, organized, and professional when handling multiple requests
Strong attention to detail and follow-through
Comfortable with computers, email, spreadsheets, and business software
Willing to learn billing, service administration, recruiting, and operational processes
Confident speaking with customers and field technicians by phone
Self-motivated and able to take increasing ownership over time
Interested in developing into an administrative or management-level role
Previous dispatch, customer service, administrative, HVAC, construction, or service-industry experience is helpful, but we are willing to train the right person

Pay & Benefits

Full-time, year-round position
Pay: $24 - $25/hour starting pay
Opportunity for increased compensation as responsibilities grow
Clear potential to develop beyond dispatch into an administrative management role
401(k) with company match
Health, dental, and vision insurance
Paid time off, holidays, and vacation
Paid training on our systems and processes
Referral program
Stable, family-owned company with 50+ years of success
Direct exposure to experienced leadership and the opportunity to learn how a commercial HVAC service department is run

Schedule & Location

Full-time position
In-person, on-site role
Based in Canonsburg, PA
Monday-Friday schedule

Apply Today

If you're organized, ambitious, quick to learn, and looking for an opportunity where you can start in dispatch and grow into management, we want to hear from you.

This is an opportunity to learn the operational side of a successful commercial HVAC company, take on increasing responsibility, and build toward a much bigger role as you prove yourself.

Apply today and start building your career with Controlled Climate Systems, Inc.

Controlled Climate Systems, Inc. is an equal opportunity employer. We welcome applicants from all backgrounds and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information, military status, or any other protected characteristic under federal, state, or local law.

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Service Dispatcher / Administrative Management Trainee

Full-Time | In-Person | Canonsburg, PA

Start in Dispatch. Learn the Business. Grow Into Management.

Controlled Climate Systems, Inc. is hiring a Service Dispatcher to support our commercial HVAC service operations and grow into a broader administrative management role over time.

About Controlled Climate Systems

At CCS, the office supports the field. Our dispatch and administrative team plays a critical role in keeping technicians productive, customers informed, and the service department running smoothly.

What You'll Do

Dispatch and coordinate commercial HVAC service technicians throughout the day
Communicate with customers regarding service calls, scheduling, updates, and follow-up
Help prioritize incoming service requests and make adjustments as schedules change
Maintain accurate customer, technician, job, and service information
Assist with billing, invoicing, paperwork, and administrative follow-through
Track open service calls and make sure outstanding items are completed
Coordinate information between technicians, customers, vendors, and management
Help maintain service agreements, job records, and internal documentation
Assist with recruiting and hiring service technicians as you become familiar with the department
Support onboarding and administrative coordination for new hires
Learn our CRM, dispatch, accounting, and service-management systems
Take on additional administrative responsibilities as your knowledge and capabilities grow
Gradually develop toward a broader service administration and management position

What We're Looking For

Smart, organized, and able to learn quickly
Strong communication and customer-service skills
Comfortable working in a fast-moving environment where priorities can change throughout the day
Able to stay calm, organized, and professional when handling multiple requests
Strong attention to detail and follow-through
Comfortable with computers, email, spreadsheets, and business software
Willing to learn billing, service administration, recruiting, and operational processes
Confident speaking with customers and field technicians by phone
Self-motivated and able to take increasing ownership over time
Interested in developing into an administrative or management-level role
Previous dispatch, customer service, administrative, HVAC, construction, or service-industry experience is helpful, but we are willing to train the right person

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Service Dispatcher / Administrative Management Trainee

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